Shipping and delivery
Welcome to Beautiful. We are committed to providing reliable and timely delivery for all orders placed on beautiful.bigcartel.com. This Shipping and Delivery Policy explains how orders are processed and delivered to our customers.
1. Order Processing Time
Orders are processed after payment has been successfully completed.
Processing typically takes 1 to 2 business days (Monday through Friday).
Orders placed on weekends or holidays will be processed on the next business day.
We reserve the right to delay processing if additional verification is required to prevent fraud or unauthorized transactions.
2. Shipping Methods and Delivery Times
Delivery times depend on the shipping destination and the selected shipping method.
Estimated Delivery Times:
Domestic Shipping: 3 to 7 business days
International Shipping: 7 to 15 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.
3. Shipping Fees
Shipping costs are calculated at checkout based on the destination and shipping method selected.
Shipping fees will be clearly displayed before payment is completed.
Promotional offers such as free shipping may be available from time to time.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number (if tracking is available).
Customers can use this tracking number to monitor the progress of their shipment.
5. Incorrect Address Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is provided and the order is returned to us, additional shipping fees may apply to resend the package.
6. Lost, Delayed, or Damaged Shipments
If your order is lost, significantly delayed, or arrives damaged, please contact us as soon as possible so we can investigate and provide an appropriate solution.
We will work with the shipping carrier to resolve the issue promptly.
7. International Shipping and Customs
For international orders:
Customers are responsible for any customs duties, taxes, or import fees required by their country.
Customs processing times may cause delays beyond our control.
8. Delivery Restrictions
We reserve the right to limit or refuse shipping to certain locations if necessary due to logistical, legal, or security reasons.
9. Contact Information
If you have any questions about shipping or delivery, please contact our support team using the contact information provided on our website.
We are committed to providing a smooth and dependable delivery experience for every customer.